TERMS AND CONDITIONS
  • Waiting time for the activities and games can be between 5 minutes to a few hours, depending on the crowd at the centers.
  • Discounted packages cannot be clubbed with any other offers or schemes.
  • Height & weight safety criteria are to be followed strictly.
  • Shoes are compulsory for all activities.
  • Maximum height for Trampoline is 5’7”.
  • Minimum height for Karting is 4’.
  • It is mandatory to sign the ‘Disclaimer Form’ at the center before playing Cricket & Karting at the center.
  • The management has put all efforts to keep all activities and attractions operational; however it is possible that some of the activities may not be fully operational due to technical or safely reasons and shall not be substituted or refunded.
  • Identity proof (Aadhar Card, Driving license, Student ID card, Company ID card, Passport, PAN card or Voter ID card)
  • Age proof (Aadhar Card, Driving license, Passport, PAN card or Voter ID card is mandatory for Senior Citizens)
  • Smaaash will not be responsible for any loss, damage or injury sustained by the guest, outside or third party and persons accompanying him, while in the center.
  • Smaaash reserves the rights to refuse entry to the guest in the center for violating center rules, illegal activities or fail to comply with any security measures.
  • No outside eatables will be allowed within the center.
  • Package rates and governing conditions are subject to change without notice.
  • All images & terminology used in all communication is for creative, descriptive and representation purpose only
  • Packages are non-refundable, non-transferable and non-redeemable.
  • Cancellation will not be allowed once purchased/ once card recharge is done.
  • Print out of the Packages purchased online is compulsory at the time of entry.
  • The guest confirms that he/she has read understood and agreed to all the terms and conditions in the Smaaash center and voluntarily assumes all the risks.
  • Stamp required to constitute a valid coupon at the time of redemption.
  • Deals and Packages on website are not valid on Bank and Public holidays
  • Smaaash management reserves the right to change the price of the package without any notice
  • Smaaash management decision would be final
  • Vending Games are not part of Packages
  • Government tax is applicable on all game rates
  • Games in the deals cannot be changed or cancelled
  • In case of any technical or maintenance issue game offered will be of management choice
  • All the deals are applicable during Center opening and closing time
  • Smaaash card charge of Rs. 25 will be charged in case of card not available
  • Previous card balance cannot be used for the deals it has to be a new recharge
  • If a person is found unfit for the activity, the merchant reserves the right to deny access
  • In case of any game not working due to maintenance issues, refund will not be made. Game of similar value can be exchanged by guest
  • Tickets, packages, rates and governing conditions are subject to change without notice
  • SMAAASH does not guarantee the usage of all attractions on certain busy days
  • No two deals can be clubbed together
  • The prices mentioned in the packages are only valid for online transactions
  • Offline Deals and Packages will charge 18% GST
  • Socks are mandatory for Twilight Bowling as per the respective center's instructions
  • Online deals has to be redeemed before 11 PM
  • Online deals are valid for 30 days
  • SMAAASH reserves the right to change, alter, modify and discontinue any promotional offers, Contest prizes and other freebies offered without prior notice